To fix the issue, if you are connected to a network at your work, check with your network administrator to determine if cookies are allowed. If there are no network rules blocking cookies, you will need to check your browser settings to see if cookies are blocked. Cookies are part of the Privacy settings for your browser. To change the permissions for them, open your browser settings and locate the Privacy settings. Ensure this website is allowed to store cookies in your browser. For example, this procedure would like this in Internet Explorer 11: Click the Tools icon and click Internet Options. In Internet Options, click the Privacy tab and click Sites. Enter *.labondemand.com (site address may change) and click Allow, then click OK. Note: Some browsers have the option to delete cookies upon closing the browser session. This would also cause you to have to select your client the next time. If possible, this setting should be shutoff.
Please let us know if this article was helpful. Your feedback is important. We would appreciate any comments you can provide us that will help ensure we are answering your questions and meeting your needs.